SBS Toshiba Logistics Corporation, in accordance with its Basic Commitment and Standards of Conduct, engages in business activities that contribute to society, while endeavoring to earn the trust of all customers and meet the expectations of stakeholders. SBS Toshiba Logistics Corporation protects personal data obtained from its stakeholders during business activities appropriately in accordance with the following Basic Policy, recognizing that personal data is an important asset of each stakeholder and an important asset for SBS Toshiba Logistics Corporation, leading to creation of new value.

Basic Policy

1. SBS Toshiba Logistics Corporation strictly observes the Act on the Protection of Personal Information and other relevant laws and regulations. SBS Toshiba Logistics Corporation has established the SBS Toshiba Logistics Corporation Personal Data Protection Program (the “Program”), which SBS Toshiba Logistics Corporation carefully implements and maintains, while striving to continuously improve the personal data protection management system.

2. SBS Toshiba Logistics Corporation has established a management framework to protect personal data assigning a person in charge at each of its relevant divisions and ensures that all officers and employees recognize the importance of the Program and comply with it.

3. SBS Toshiba Logistics Corporation utilizes personal data within the scope of the intended use that is clearly communicated to customers. SBS Toshiba Logistics Corporation does not disclose or provide personal data provided by customers to third parties except with the consent of the customer from whom the personal data was obtained or when there is a legitimate reason.

4. While maintaining the accuracy and up-to-dateness of personal data, SBS Toshiba Logistics Corporation strives to prevent unauthorized access to personal data or the leakage, loss, or damage of personal data and continually enhances and remediates information security management.

5. SBS Toshiba Logistics Corporation responds to inquiries from customers concerning personal data or requests from customers for disclosure of personal data sincerely and without delay. .

Established: May 30, 2000, Revised: June 24, 2009, Hisao Tanaka President and Chief Executive Officer SBS Toshiba Logistics Corporation This Basic Policy applies to personal data held by SBS Toshiba Logistics Corporation in Japan. Concerning the privacy policies of SBS Toshiba Logistics Corporation’s affiliates in Japan or overseas subsidiaries, please find the websites of these companies.

Privacy Mark

Each Group company in the SBS Group has established a quality management system and we endeavor to maintain and improve the quality of the transportation and services we provide. In addition to the international ISO9001 standard that indicates systematic requirements for quality management systems, we have also obtained other appropriate certifications including ISO27001 certification for information security management systems, the Privacy Mark related to the protection of personal information, as well as JAS Organic Agricultural Product Subdivider Certification and the Relocation Safety Mark.

Intended Use of Personal Data

With respect to the intended use of personal data which SBS Toshiba Logistics Corporation holds, please refer to the page of Intended Use of Personal Data. The business domains SBS Toshiba Logistics Corporation utilizes personal data are widely covered by Digital Products, Electronic Devices & Components, Social Infrastructure Systems, and others. When SBS Toshiba Logistics Corporation obtains personal data from customers on each product and services, SBS Toshiba Logistics Corporation clearly indicates in advance the purpose for which the personal data is intended to be used. SBS Toshiba Logistics Corporation uses the information within the scope of the stated purpose of use. When the need to use a customer’s personal data for any purpose that goes beyond the stated purpose of use arises, SBS Toshiba Logistics Corporation notifies the customer to that effect and obtains the customer.

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